After the order was established, the system will send a “order confirmation” email to you to confirm the order details, including order details and receiving information.
How to track order progress
About the product shipment schedule, available in the “My Account>order query” in the query.
How to cancel the order
Merchandise has not been shipped before, you can in the “My Account>order status”, tap “Cancel Orderbutton
Coupon Notes
My discount vouchers
Go to “my account > my discount vouchers”, you can query the discount coupon or enter a discount coupon number.
How to use discount coupons
At checkout, click use a coupon or fill in the coupon discount code, you can enjoy with selected Fashion materials
Discount coupon use rules
Only one Coupon can be applied per order placed online. Terms and Conditions in store and at department store may vary according to the announcement correspondingly.
The discounted price of each item with Coupon must be greater than 0.
Coupon does not apply to items tagged with ‘Coupon-Not-Applicable.’
Each Coupon can only be used once, and any unused amount will not be refunded. Once redeemed, it cannot be restored.
Redeemed Coupons will be void and cannot be restored with the canceled or returned orders.
If you return or cancel part of an order that was paid with with this coupon/voucher, the coupon/voucher will become invalid and will not be restored.
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